Privacy policy
This policy (together with our Terms of Use and any other documents referred to in it) outlines the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Durbar Indian Kitchen & Bar, 35-37 Shandwick Place, Edinburgh, EH2 4RG.
INFORMATION WE MAY COLLECT FROM YOU
If you contact us, we may keep a record of that correspondence.
We may collect details of any booking reservations you make through our website.
We may collect details of your visits to our site, including the resources you access.
IP ADDRESSES AND COOKIES
We may collect information about your device, including (where available) your IP address, operating system, and browser type, for system administration. This data is statistical and does not identify individuals.
Our website uses cookies. Cookies are small text files that are stored on your device to help us provide a better user experience. We use:
- A first-party session cookie to manage your navigation through our site. This cookie is essential and expires when your session ends.
- Google Analytics cookies to analyse user activity and improve our website.
You can manage or disable cookies through your browser settings. For more information, visit www.aboutcookies.org
WHERE WE STORE PERSONAL DATA
All personal information is stored securely. However, the transmission of data via the internet is not completely secure. While we take reasonable steps to protect your data, we cannot guarantee its security during transmission. Once received, we use strict procedures to prevent unauthorised access.
YOUR RIGHTS
You have the right to:
- Request access to the personal data we hold about you.
- Object to your data being used for direct marketing.
- Withdraw consent at any time.
- You can exercise your rights by contacting us at our Head Office.
REFUND POLICY
Any advance payment or deposit is non-refundable unless cancellation is made at least 48 hours prior to the booking time. Please speak to the restaurant manager for any cancellation or refund requests.